Help for Customers
Everything you need to know about purchasing custom items
- How does CustomMade work?
- How do I have a custom project made?
- How do I order an item I found on CustomMade?
- Can I work with a specific maker?
- What details should my project include?
- How do I know what an appropriate budget is for my project?
- How does the Dispute Resolution Process work?
- I just posted a project, now what happens?
- How do I send a message to the maker?
- How do I accept a proposal?
- How do I know that my project will turn out as expected?
- How do I edit my project?
- Sales tax for tax-exempt entities
- How do I pay a maker?
- What types of payment does CustomMade accept?
- Why do I have to pay a percentage up front?
- When is my second payment to the maker due?
- How are my payments processed?